Last updated: [12/15/2025]
ITNX (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website and services.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We may collect personal information when you:
- Fill out a contact or service request form
- Request remote support
- Communicate with us by email, phone, or text
- Receive an invoice or make a payment
This information may include:
- Name
- Email address
- Phone number
- Address (for on-site service)
- Details about your service request
We do not knowingly collect sensitive personal data unless it is necessary to provide requested services.
How We Use Your Information
We use your information to:
- Respond to service requests and inquiries
- Provide computer repair, networking, and security services
- Schedule appointments and remote support sessions
- Send invoices and process payments
- Communicate about your service or request
We do not sell, rent, or trade your personal information.
Remote Support & Access
When providing remote support, access is granted only with your permission and is limited to the duration of the session unless otherwise agreed.
We do not store remote access credentials or maintain ongoing access without your explicit authorization.
Payments
Payments are processed securely through third-party payment providers. We do not store credit card or banking information on our website.
Cookies & Website Analytics
Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve performance. These tools do not collect personally identifiable information.
You may disable cookies in your browser settings if you prefer.
Information Sharing
We may share information only when necessary to:
- Provide requested services
- Comply with legal obligations
- Protect our rights or prevent fraud
We do not share your personal information with third parties for marketing purposes.
Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
Your Choices
You may request to:
- Review the personal information we have on file
- Correct inaccurate information
- Request deletion of your information, subject to legal or business record requirements
To make a request, contact us using the information below.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
ITNX
Email: support@itnx.tech
Website: https://itnx.tech